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COVID-19 Support services for Older and Vulnerable People

Information Session

The following list has been compiled by the Dublin Archdiocese

COVID-19 community supports are now in place to ensure vulnerable members of the community are reached and helped at this time.

These comprise the local authority, Health Service Executive, County Champions, An Post, Community Welfare Service, An Garda Síochána, other State organisations, charities and other support organisations.

These dedicated helplines are focused specifically on ensuring that the cocooning elderly, vulnerable members of the community or those living alone can access deliveries of groceries, medicine and fuels.

Dublin City Council
Helpline 01-222 8555
Email -

Fingal County Council
Helpline 01-8905 000 with the lines open from 9am to 5pm seven days a week.
E mail -

Dún Laoghaire-Rathdown
Helpline 01 271 3199. Opens 9am every day.
E mail

South Dublin County Council
Helpline 01-414 9043 with the lines initially open from 9am to 5pm seven days a week.
Out of hours email contact through

Wicklow County Council
Helpline FREE contact number 1 800 868 399 with the lines open from 8am to 8pm seven days a week.

Other Support Services

ALONE national support line for older people who have concerns or are facing difficulties relating to the outbreak of COVID-19 (Coronavirus).
Professional staff are available to answer queries and give advice and reassurance where necessary.
The support line is open Monday to Friday, 8am-8pm, by calling 0 818 222 024.

SeniorLine is a national, confidential listening service for older people, run by trained older volunteers.
If you are feeling worried, stressed or isolated at this very unnerving time, please feel free to ring this FREEPHONE service anytime between 10am and 10pm on any day of the week on 1 800 80 45 91.

Age Action and the Irish Red Cross have raised funds to provide additional assistance to older and vulnerable people around Ireland who are experiencing hardship as a result of the COVID-19 pandemic by making once-off grants, up to a maximum of €500, per person/household affected.
Phone: Irish Red Cross at 01 642 4600 or
Tel: (01) 475 6989 Lo Call: 1890 369369

Women’s Aid
The Women's Aid 24hr National Freephone Helpline offers confidential information, support and understanding to women who are being abused by current or former boyfriends, partners or husbands.
Tel: 1800 341 900 Tel: +353 1 678 8858

Men’s Aid
Men’s Aid Ireland formerly known as Amen, is the only dedicated national service supporting men and their families experiencing Domestic Violence in Ireland.
Tel: 01-554 3811

ISPCC Dublin
The Irish Society for the Prevention of Cruelty to Children (ISPCC) is Ireland’s national child protection charity.
Call: 01 676 7960

The Samaritans
Available round the clock, 24 hours a day, 365 days a year. If you need a response immediately, it’s best to call on the phone. This number is FREE to call.
Tel: 116 123

Pieta House
Pieta provides free therapy to those engaging in self-harm, with suicidal ideation, or bereaved by suicide. Freephone and no referral needed. Tel: 1 800 247 247

Offering younger people going through a hard time, or for those worried about a young person in your life.